💬 Get in Touch

Contact Urban Eagle

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Email

hello@urbaneagle.com.au

Send us a message anytime

Location

Melbourne, Australia

Made with love and care

Response Time

24-48 hours

We'll get back to you quickly

Why Contact Us?

Experience exceptional customer service with our dedicated support team.

Quick Response

We respond to all inquiries within 24-48 hours during business days.

Personal Service

Our team provides personalized assistance for all your needs.

Secure Communication

Your information is protected with industry-standard security.

Expert Advice

Get styling tips and product recommendations from our experts.

Send us a Message

* Required fields. We typically respond within 24-48 hours during business days.

Why Choose Urban Eagle?

We're more than just a clothing brand. We're a community of individuals who appreciate quality, minimalism, and Australian craftsmanship.

Whether you have questions about our products, need sizing advice, or want to learn more about our brand story, we're here to help.

Our team is passionate about providing exceptional customer service and ensuring you have the best possible experience with Urban Eagle.

Customer Service Hours

Monday - Friday9:00 AM - 6:00 PM AEST
Saturday10:00 AM - 4:00 PM AEST
SundayClosed

* Response times may vary during peak periods and holidays

Frequently Asked Questions

Quick answers to common questions about Urban Eagle.

What is your return policy?
We offer a 30-day return policy for unworn items in original condition with tags attached.
How long does shipping take?
Standard shipping within Australia takes 3-7 business days. Express shipping is available for faster delivery.
Are your products really made with love?
Yes! We're proud of our products and the love we put into them. It's made with love and care.
Do you offer shipping outside Australia?
We currently only ship within Australia. Please contact us if you have special delivery requirements.
How do I care for my Urban Eagle clothing?
Care instructions are included with each item. Generally, we recommend cold wash and air dry to maintain quality.

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